شروط البائعين

هذه الشروط متاحة حاليا باللغتين الفرنسية والإنجليزية.

Draft, to be checked by a lawyer before seller accounts open.

1. Who we are

The Zawda platform (zawda.com) is run by Zawda (staging test), 1 rue du Test, 75001 Paris, RCS Paris 000 000 000. Contact: info@zawda.com.

2. Two ways to sell

Reseller: you choose products from the Zawda catalogue and share your link. Zawda sells, takes the payment, delivers and handles customer service. You earn a commission on each order placed within 30 days after a click on your link (the last reseller link clicked counts).

Vendor: you sell your own products on Zawda. Zawda collects the buyer's payment on your behalf. You ship within 2 working days with a tracking number, and you remain responsible for the product (safety, EU rules, legal guarantee, rights to the photos).

3. Commissions and fees

Reseller: 10% of the price without VAT by default; some products have their own rate, shown in your space before you choose them. Vendor: Zawda keeps 10% of the price without VAT plus EUR 0.50 per order (the rate in force when you signed up, or the one agreed with you; some products have their own fee); you receive the rest. Dropshipping: you set your price; you receive the price without VAT minus the supplier cost and delivery, and minus the same Zawda fee. The lowest price shown in your space covers these amounts. The amount of each sale is fixed when the order is placed and shown in your space.

4. Your wallet

Each sale is credited as "pending" once the order is paid. 14 days after delivery, when the buyer can no longer withdraw, it becomes "available". A return or cancellation takes back the matching share, before or after that date. You can ask for a payout from 20 EUR available, to a bank account in your name. Zawda pays within about 5 working days.

5. Required information

EU law (DAC7) requires Zawda to know its sellers and to report each year to the tax authorities what it paid them. You give accurate identity details (and, for a business, its registration) before the first payout. Buyers see your shop name and whether you are a business or a private person.

5a. How your products are ranked

In categories, brands and search, the default order shows products featured by Zawda first (never paid for), then shops by a quality score from 0 to 100: customer reviews, shipping on time, cancellations, sales in the last 30 days, a 30-day bonus for a new shop, paused shops last. You see your score on your dashboard. Fees and plans have no effect on this order; only sponsored products, always marked, are paid for. Details: how products are ranked.

6. Not allowed

Counterfeit, dangerous or illegal products, or used products sold as new; copied photos; misleading ads or spam to share your link; buying through your own link to earn a commission.

7. Suspension

Zawda can refuse an account or a product, and suspend an account that breaks these terms. Money owed for genuine sales is still paid, minus returns and amounts wrongly received.

8. Taxes

You declare your own income. A VAT-registered seller remains responsible for its own VAT.

9. Billing mandate

You authorise Zawda to issue, in your name and on your behalf, the invoices and credit notes for your sales on Zawda (own products and dropshipping), numbered in a series of your own. You find them in your seller space, under Invoices. You check that your details (legal name, address, registration, VAT number) are correct and you remain responsible for the tax wording and the VAT of these invoices. You can dispute an invoice within 15 days by writing to Zawda.